Terms of Service

These Terms of Service (the "Terms") govern your access to and use of the websites, control panel, API, proxy gateway, and related services (collectively, the "Services") provided by QualityProxy Inc. ("QualityProxy", "we", or "our").

By creating an account, accessing the Services, or routing traffic through our proxy gateway, you agree to be bound by these Terms and by our Acceptable Use Policy, Privacy Policy, and Refund Policy, each incorporated by reference. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree with these Terms, you may not access or use the Services.

QualityProxy provides proxy infrastructure including residential, datacenter, mobile, and premium residential IP routing through our gateway at gw.qualityproxy.com. The Services include account management, usage analytics, API access, documentation, and customer support.

We may modify, suspend, or discontinue any aspect of the Services at any time. We will make commercially reasonable efforts to provide advance notice of material changes affecting paying customers.

You must provide accurate registration information and maintain the confidentiality of your credentials. You are responsible for all activity conducted under your account, including traffic routed through your gateway credentials and API keys.

You must promptly notify us at security@qualityproxy.com of any unauthorized access or suspected credential compromise. We reserve the right to suspend accounts that exhibit suspicious activity in order to protect the network and other customers.

QualityProxy operates on a pay-as-you-go model unless otherwise agreed in a written enterprise contract. Bandwidth is measured as the bytes transmitted through the gateway, including request and response data.

Prices displayed at the time of purchase apply to that transaction. We may change prices for future purchases with reasonable notice. Purchased traffic does not expire as long as your account remains in good standing.

You authorize us to charge your selected payment method for purchases, auto-recharge events if enabled, and applicable taxes. Enterprise customers may receive billing under separate terms.

Your use of the Services must comply with our Acceptable Use Policy, applicable laws, and the terms of the websites you access through the Services. You are solely responsible for ensuring that your use cases are legal and authorized.

We may investigate violations and suspend or cancel accounts without refund for material breaches, including illegal activities, credential stuffing, malware distribution, or sanctions evasion.

QualityProxy retains all rights to the Services, software, documentation, trademarks, and network infrastructure. You receive a limited, non-exclusive, non-transferable license to use the Services during the term of your account.

You retain ownership of the data you collect through your applications. You grant QualityProxy a limited license to process account and usage data to the extent necessary to provide and improve the Services.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted access, specific success rates on third-party websites, or compatibility with all targets. Third-party sites may block, rate limit, or change their behavior without notice.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUALITYPROXY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM THE USE OF THE SERVICES.

Our total liability for any claim arising from these Terms or the Services shall not exceed the greater of (a) the amounts you have paid to QualityProxy in the twelve months preceding the claim or (b) one hundred U.S. dollars (USD 100).

You agree to indemnify and hold harmless QualityProxy, its officers, directors, employees, and agents against claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services, your data collection activities, or your breach of these Terms or applicable law.

You may close your account at any time through the control panel or by contacting support. We may suspend or cancel access for breach of these Terms, non-payment, or to comply with legal requirements.

Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination, including payment obligations, disclaimers, limitation of liability, and indemnification, will survive.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Disputes will be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

For enterprise customers, alternative dispute resolution or governing law may be specified in a signed Master Services Agreement.

We may update these Terms periodically. Material changes will be posted on this page with an updated effective date and, where appropriate, notified by email or through a control panel notice. Continued use after changes constitutes your acceptance.

Questions about these Terms may be directed to legal@qualityproxy.com or to QualityProxy Inc., 548 Market Street, San Francisco, CA 94104, United States.